The Logistics Learning Alliance and UKWA (the United Kingdom Warehousing Association) have worked together to develop a Warehouse Supervisor Certificate of Professional Competence (CPC).
The new Warehouse Supervisor CPC is equivalent to Level 3 of the Regulated Qualification Framework and is considered an ideal programme for supervisors and team leaders working in the warehouse sector.
The course covers warehouse operations, leadership and management as well as customer service skills.
The online course is around 140 hours in total – although a fast-track, face-to-face programme is also offered.
UKWA’s CEO, Peter Ward, said the development of the course was a natural progression from work completed in 2016. “Following the successful introduction of our Warehouse Manager CPC programme last year, it became apparent that there is a need for a lower level programme pitched at those working at Supervisor or Team Leader level in the warehouse sector.”
He added: “This new distance learning course has been structured to meet the needs of the industry in a focused and relevant way and covers the key skills that Supervisors need to build on their technical competence in warehouse operations, leadership and management by developing their knowledge, awareness and ability to manage the activities of their teams.”
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