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DeliveryX: Beyond the Buy Button Podcast

In association with Narvar

Getting to, through and beyond the buy button in 2022

DeliveryX Editor-in-Chief Ian Jindal hosts a 10 part webinar series getting under the skin of what happens after the buy button. Each episode will explore in detail a specific aspect of the process including warehouse automation, shipping economics and labour shortages. Subscribe today to learn more about this rapidly changing industry and how it is the new front line of customer experience and service.

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The past year has seen a significant drop in the number of Top500 retailers offering next-day delivery. Is it cost, driver shortage, consumer behaviour...
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89% of consumers say that ease of returns is a top priority when purchasing online, this episode looks at how retailers are responding...
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Discusses the move towards closed loop systems with repair, re-use, rental, recommerce and circular retailing becoming more commonplace...
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There was a shortage of van and lorry drivers before Brexit and still nearly a quarter of lorry drivers expect to leave the industry in the next three years, this episode discusses how companies are responding...
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Supply chain issues and rising costs are driving profit warnings from UK listed companies, this episode looks at how retailers are reacting...
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Examines how retailers are not only using packaging to tell their brand story, but to also achieve sustainability targets...
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Discusses the use of stores as mini warehouses, the challenges of picking from store and rapid delivery models...
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A look at how retailers are sharing the product journey with customers through product stories and product footprint labelling...
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DeliveryX editor Katie Searles is joined in the studio by David Morin, head of customer & retail strategy at Narvar, to look back over the first series of Beyond the Buy Button...

DeliveryX: Beyond the Buy Button Podcast Series in association with Narvar - Coming Soon